0317-1210124
Effective Date: July 01, 2023
Introduction
At Littlest Threads, we are committed to providing you with high-quality baby frocks. However, we understand that there may be situations where you require a refund. This Refund Policy outlines the terms and conditions for customers seeking refunds for baby frocks purchased from our website.
Eligibility for Refund
Customers may request a refund within 3 Business days from the date of receiving their order. To be eligible for a refund, the following conditions must be met:
- The baby frock must be in its original, unworn, and unused condition.
- It must have all original tags, labels, and packaging intact.
- The customer must provide proof of purchase, such as an order number or receipt.
- The refund request must be initiated within the specified time frame.
Refund Process
To initiate a refund, please follow these steps:
- Contact our customer support team at assist@littlestthreads.com to request a refund. Please provide your order number, a description of the item you wish to return for a refund, and the reason for the refund.
- Our customer support team will provide you with instructions on how to return the item to us. Please note that the cost of return shipping will be the responsibility of the customer.
- Once we receive the returned item and verify its eligibility for a refund, we will process your refund request. The refund will be issued to the original payment method used for the purchase.
Exclusions
Please be aware that the following items are not eligible for a refund:
- Baby frocks that have been worn, washed, or altered in any way.
- Items without their original tags, labels, or packaging.
- Products purchased more than 7 days ago.
Shipping
For international customers, the cost of return shipping and any additional customs fees or taxes associated with the return process will be the responsibility of the customer.
Contact Information
If you have any questions or need further assistance regarding our international refund policy, please contact our customer support team at support@littlestthreads.com
Changes to Policy
Littlest Threads reserves the right to modify or update this refund policy at any time without prior notice. It is the customer's responsibility to review this policy periodically for any changes.
By shopping with Littlest Threads, you agree to adhere to this Refund Policy.
Thank you for choosing Littlest Threads for your baby frock needs. We appreciate your business!
Littlest Threads
Hno.11 Block 85 Area 4D Landhi 06
Karachi
Pakistan
Phone: 03171210124